About Us
About Us
About Us
Privacy Policy
Last Updated: June 27, 2025
Vidorena.com, together with its affiliates ("Vidorena," "we," "us") values the privacy of individuals who use our video creation and automation service, and any of our other websites, applications, or services that link to this Privacy Policy (collectively, the "Service"). The Service allows users that have created an account with us ("Users," "you") to create, automate, and publish videos by submitting various content inputs to us. This Privacy Policy ("Policy") is designed to explain how we collect, use, and share information from Users of the Service. By agreeing to this Policy in your account setup or by using the Service, you agree to the terms and conditions of this Policy.
INFORMATION WE COLLECT
Information You Provide Us
We collect any information you provide to us when you use the Service. You may provide us with information in various ways on the Service.
Registration
When you register for an account, you are required to provide us with certain personal information and to designate a password. The personal information you are required to provide includes your name, email address, and may include business information if you register for a commercial account.
Content Inputs
In order to create and automate videos, you must submit texts, images, audio files, video clips, branding materials, templates, and other modalities of data to us.
Social Media Account Information
When you connect third-party social media accounts to enable automated publishing, we collect access tokens and account information necessary to publish content on your behalf. We do not store your social media passwords.
Publishing Preferences
Information about your content scheduling, publishing preferences, target audiences, and automation settings.
Communications
If you contact us directly, we may receive additional information about you. For example, when you email our Customer Support Team, we will receive your email address, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Transactions
Details of transactions you carry out through our website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our website.
Information We Collect Automatically from Your Use of the Service
When you use our Service, we may collect information from you through automated means, such as cookies, web beacons, and web server logs. By using the Service, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Policy. The information collected in this manner includes:
IP address and browser characteristics
Device IDs and characteristics
Operating system version and language preferences
Referring URLs and location data
Information about your usage of our Service
Video creation and publishing activity
Performance metrics and analytics data
Login times and session duration
We may use this information, for example, to ensure that the Service functions properly, to determine how many users have visited certain pages or opened messages, to prevent fraud, and to improve our video creation algorithms. We also work with analytics providers which use cookies and similar technologies to collect and analyze information about use of the Service and report on activities and trends.
If you do not want information collected through the use of cookies, there is a procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Service.
Third-Party Platform Data
When you connect social media accounts and other third-party platforms, we may collect:
Account profile information
Publishing history and performance metrics
Audience engagement data
Platform-specific analytics
Content performance data across platforms
HOW WE USE YOUR INFORMATION
We may use the information we collect:
To facilitate the provision of the Service to you, including the creation and automation of videos
To operate, maintain, enhance and provide features of the Service, to provide services and information that you request, to respond to comments and questions, and otherwise to provide support to users
To publish content to your connected social media accounts as instructed by you
To provide analytics and performance insights about your video content
To understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality
To improve our video creation algorithms and automation features
To contact you for administrative or informational purposes, including by providing customer service or sending communications, including changes to our terms, conditions, and policies
For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you
HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
With your consent or at your direction
With third-party service providers who perform services on our behalf
To comply with legal obligations or protect our rights
In connection with a business transaction, such as a merger or acquisition
With connected social media platforms when you authorize publishing
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access your personal information
The right to correct inaccurate information
The right to delete your personal information
The right to restrict processing
The right to data portability
The right to object to processing
CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels.